Enjoy banking convenience like never before. With online banking, you can do all this and more:
- View your account balances, transactions or statements
- Transfer money between accounts and other banks with ease
- Pay bills and schedule payments so they’re never missed
- Send money to anyone you know instantly with Zelle®
- View all your financial information in one place with Finance Tools
Making banking as convenient and secure as possible. That’s Merrimack Style, and that’s why we regularly add new online banking services and features.
Enroll online or from your browser on your mobile phone or tablet:
- Visit themerrimack.com
- Click or tap Sign Up for Online Banking.
- Follow the prompts to complete the enrollment form.
Enroll using the app on your mobile phone or tablet:
- Download and access The Merrimack mobile app.
- Tap Enroll Now.
- Follow the prompts to complete the enrollment form.
For your security, our online banking system is only compatible with the latest browser versions and is not compatible with Internet Explorer. Click here for current system requirements.
- Visit themerrimack.com and locate the online banking login box directly under The Merrimack County Savings Bank logo or access the mobile app on your mobile device.
- Enter your Login ID and Password.
- If you have not previously registered the device you are logging in from or it is not recognized, you will be prompted to receive a secure access code by phone call, text or email.
- Select the phone number or email address where you would like to receive your code.
- Once you receive the code, return to the login page and enter it in the secure access code field and click or tap Submit. If the page does not automatically refresh, click or tap ‘I have a secure access code’ link to enter your code.
On your home page, each of your accounts is displayed as an account tile. You can click or tap an account to view the account details or transaction history. Hold your mouse (or finger) down on an account tile and drag and drop to reorder. Click the three vertical dots next to any account tile for the option to assign each of your accounts a nickname.
If you click (or press) and hold an account tile, the Create a Group folder icon will appear in the bottom-left corner of the screen. Drag the account to this icon to create a new group. Click the pencil icon next to a group name to rename the group.
On the Account Preferences page in the Settings menu, you can organize, assign nicknames, and control the visibility of your accounts all from one place. You can even opt to enroll your accounts in Text Banking on this page.
With Bill Pay, you can pay your utilities, your dog sitter, or donate to an organization you support. Schedule your payments to ensure they’re never missed.
To get started, log in to online or mobile banking and click or tap Bill Pay.
Electronic statements are available online as soon as your current statement period closes. Access up to five years of account statements, including check images, in six simple steps.
HOW TO ENROLL
Step One: Log in to online or mobile banking
Step Two: Go to Services and click on Statements
Step Three: Review and accept the eStatement Disclosure by entering the code at the top of the screen
Step Four: Click the radial under Online with Email for all accounts you wish to receive eStatements for and click Save
Step Five: View your account statements by clicking on the PDF icon under links
Step Six: Go back to the Services menu and click on Statements. Electronic Statements are provided in PDF format. To confirm that you can read files in this format, you’ll need to click on Get Code and enter the code to verify.
Introducing Zelle®, a fast, safe and easy way to send money to friends, family and other people you trust, regardless of where they bank*. Whether you’re paying rent, gifting money, or splitting the cost of a bill, Zelle® has you covered.
*US checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes.
Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
- With online and mobile banking, you can transfer money between accounts and set up scheduled or recurring transfers to occur on the dates and at the frequency you designate.
- To transfer funds, click Transfer in the Transaction menu. To transfer funds to or from a non-Merrimack account, you’ll first need to add the account using the ‘Manage External Accounts’ option in the Services menu. This can be done instantly via Plaid, or via micro deposits. Once an external account is added, it will appear in the From Account and To Account dropdown menus.
- To transfer funds to another Merrimack customer, click or tap Deposit Only Accounts in the Transactions menu. You’ll need to provide the recipient’s Last Name, Email, Account Number, and Account Type.
- Use GOALS savings account(s) to enhance the three key elements of any successful savings strategy: ease, clarity and discipline. GOALS lets you pay yourself first and keep your targeted savings separate from your regular spending and savings accounts. Monitor your progress at a glance with GOALS charts and add extra money at any time to reach your target faster.
- Already a Merrimack online and mobile banking user? You’ll find GOALS directly above Accounts in online banking or the mobile app. If you’re not yet enrolled, sign up for online banking or download The Merrimack Apple or Android app now.
Setting up GOALS is easy:
- Log in to Online Banking or Mobile Banking
- Tap Start Saving in the GOALS section
- Select a category and give your goal a special name
- Enter the amount you want to save and your target date
- Review and accept the account terms and tap Save Goal
- GOALS will automatically calculate how much you need to save monthly, bi-weekly, twice a month, or weekly to reach your target. Choose from the options presented or customize the amount and frequency to fit your budget. GOALS will walk you through each step of setting up automatic transfers to a separate GOALS savings account —or more than one account to correspond with your various savings goals.
- When a goal is complete, you can transfer funds back into your normal transaction account to use them — and if plans change before then, you can modify or cancel goals at any time by accessing your goal and selecting Details.
- Please note that GOALS accounts are specific to the individual who creates the GOALS account. Only that user will be able to view the account details, progress and statements.
To make a payment from a Merrimack or non-Merrimack checking or savings account, click Loan Payments in the transactions menu. You can even set up scheduled or recurring transfers for the date and frequency you designate.
If you’d like to make your payment from a non-Merrimack checking or savings account, you will first need to add the account by accessing the Manage External Accounts feature in the Services menu.
Click here for a full list of options for making your loan payment.
Link your accounts at other financial institutions to your Merrimack online banking so you can see your full financial picture. Our financial management tools will automatically integrate your transactions to help you better analyze your spending, assets and debt.
The Secure Messages feature in online banking is where you’ll find the alert messages you opt to receive from us about upcoming changes. It’s also where you can send us a message if you’re having trouble with online banking or have a question about your accounts.
It’s always a good idea to send us a Secure Message or give us a call if you’ll be travelling out of the area. Doing so helps ensure our fraud monitoring systems aren’t surprised by sudden changes in your account use. You can also notify us of your travel plans by calling or visiting a branch.