The Cybersecurity and Infrastructure Security Agency (CISA) has let us know that businesses are receiving fraudulent emails that claim to be from the Small Business Administration’s (SBA) COVID‑19 webpage. The email includes a malicious link to a page that the criminals use to steal your legitimate SBA login and password information, as well as other vital […]
FBI Issues PSA about Mobile Banking Risks
The FBI has published a Public Service Announcement concerning targeted exploitation of mobile banking apps due to the increase in the use of them as a result of the COVID‑19 crisis. It’s estimated that more than 75% of Americans used mobile banking somehow in 2019. Since 2020 there has been a 50% increase and this percentage […]
Welcome Back! All Office Lobbies Now Open
To our valued customers: We have been pleased to welcome you back into some of our branches during our phased re-opening over the last few weeks. We wanted to update you that, as of Monday, July 13, all lobbies are open to regular foot traffic. This includes our Hooksett Welcome Center office. If you have not yet visited […]
New Health and Safety Measures at Our Branches
To ensure your health and safety, as well as that of our employees and other visitors, we have implemented a number of precautionary measure to promote social distancing and minimize the spread of germs:Some building entrances may be closed, but they will be clearly marked, directing you to the entrance to use. When you arrive, there […]
Be Aware of COVID-19 Unemployment Schemes
There have been reports of a variety of unemployment schemes involving Nigerian cybercriminal groups filing fraudulent unemployment claims in various states. These criminals have already received hundreds of thousands of dollars in stolen funds. Unemployment claims have been filed for people who have lost their jobs and even those who haven’t. There have already been examples of […]
How to Verify Your Stimulus Debit Card
The US Treasury has been sending stimulus payments in the form of prepaid debit cards to those without direct deposit information on file with the IRS. As supplying personal identifiable information is required to activate the cards, criminals have already started to take advantage of the situation by creating fraudulent cards with accompanying letters containing a […]
Fraudsters Using Others Information to File for Unemployment
There has been a sharp rise in unemployment fraud amid the current pandemic. Federal and state agencies are investigating substantial fraud schemes involving stolen personal identifying information to fraudulently claim unemployment benefits. Criminals are applying for unemployment with stolen personal information and requesting direct deposit for these financial benefits. Once the deposits are made to their accounts, the […]
Link to CFPB Video About Economic Impact Payments Prepaid Debit Card
If you have qualified for an Economic Impact Payment (EIP) the government might mail you your money on a prepaid VISA debit card beginning this week. The Consumer Financial Protection Bureau has released an informational video for consumers on how they can access their funds. Once the card is activated, consumers may use it to get cash, […]
Community Banks Stepping Up and Out
The American Bankers Association (ABA) has released a new video highlighting the ways America’s banks have stepped up to support their customers, and their communities facing unprecedented challenges during the COVID19 pandemic. The video recognizes the efforts of banking employees across the country who are serving as ‘economic first responders’ in their communities, and also shares […]
Money Flipping Schemes On the Rise
There have been reports of a rise in money flipping schemes, targeting consumers who’ve run into financial trouble due to pandemic‑related unemployment. Money flipping is an attempt by scammers to lure consumers with promises of a payout. The target of the scam is required to pay a small amount up front in order to earn a larger […]