Our digital security team has been alerted that some NH based banks are seeing attempts by criminals to trick their customers into giving them access to their computers or important non-public personal information, such as the online banking login information, their account numbers or their social security numbers. Fraudsters know that many local businesses, nonprofits, families […]
Credential Stuffing on the Rise in the Area
This is the time of year when fraud attempts are on the rise. One type of fraud focused on online banking is called “credential stuffing.” This is when fraudsters obtain login IDs and passwords from other sites or apps, then attempt to use those same credentials elsewhere to see if customers use the same info for […]
Rise in Scam Calls Claiming to be Associated with the Bank
We have received reports of an uptick in fraud where local community members are receiving calls from cybercriminals claiming to be companies associated with the bank. In this case, the criminals are calling bank customers with the intent of collecting sensitive personal information. Please be aware that neither the bank nor anyone associated with us would ever […]
Local Customers Reporting Norton Security Scams
Our fraud analyst team has learned that local customers have had fraudulent pop-ups or emails on their home computers notifying the customer they have been charged an annual subscription fee for Norton Security. The pop-up or email contains a phone number for the customer to call to dispute the charge and obtain a refund. When the customer […]
Spoofed Merrimack Phone Calls
Our Cyber Security Team has been notified that several local community members have received phone calls that fraudulently claim on caller ID to be from Merrimack County Savings Bank. The criminals claim to be calling from Medicare and are trying to defraud and cause financial harm to the people that they are calling. At this time, […]
Beware of Fictitious Charities Requesting Donations
With the holidays and season for giving fast approaching, we wanted to remind you to beware of fictitious charities asking for donations. As the pandemic continues, many fake charities are portraying themselves as help for those in need of medical assistance. Both the FBI and Department of Justice have issued public warnings about the uptick in charity […]
Scammers Claiming to be from the Department of Justice, Preying on Seniors
The U.S. Office for Victims of Crime (OVC) has received multiple reports of individuals claiming to represent the Department of Justice, calling members of the public as part of an imposter scam. The department strongly encourages consumers to remain vigilant and to not provide personal information during these calls, which appear to target seniors. Reports to the […]
Amazon Refund Scam
We have received reports of a new scam involving fraudulent Amazon refunds. Many Amazon customers have been recently contacted by phone from an ‘Amazon representative’ to issue refunds they were not expecting. In some instances customers were told the refund is a result of fraud on their Amazon account, and at other times customers are told they […]
Rise in “Spoofing” Incidents
Local consumers have reported suspicious phone calls appearing to come from Merrimack County Savings Bank or other local financial institutions. The caller ID information displayed on such calls is “spoofed” to look like it came from the bank. Please remember, Merrimack County Savings Bank will not contact you for financial payment information such as your account or […]
Rise in SIM Card Swapping Scams
Beware of an increase in Subscriber Identity Module (SIM) card swapping. A SIM card swap happens when a hacker pretends to be you and convinces your mobile device carrier to switch your phone number over to a SIM card that they own. A SIM card is the tiny memory chip inside a mobile device that carries an […]