Selling something on Facebook Marketplace? Beware of scammers acting like they are interested buyers. We have received several reports from individuals who say they received messages through Facebook Messenger or Instagram from an “interested party” until a sale was agreed upon. The scammer then tried to persuade the seller into refunding a bogus Zelle fee they claim they […]
Text Scam Targets Users of Mobile Payment Services
With the use of digital wallets on the rise, an old phishing text scam has resurfaced, targeting mobile payment services such as Venmo, PayPal, and others. According to our Fraud Team, consumers have reported receiving a text message stating that their account was linked to a recent transfer and to contact Customer Support if it was […]
Scammers Bypass Multi-Factor Authentication Safeguards
If you have an online account of any kind, you’re likely familiar with the term Multi-Factor Authentication (MFA) or Two‑Step Verification. It’s a safeguard put in place to protect your personal information and reduce the risk for cyber-attacks by requiring multiple methods of authentication to gain access to an online account. Unfortunately, scammers are bypassing the tough […]
WhatsApp Users Beware of Scam Messages
WhatsApp users beware! The chat app says scammers are posing as members of their official support team in hopes of obtaining users’ credit card information. Reports say scammers are messaging WhatsApp users and threatening to terminate their account if the user does not provide their credit card information and/or six-digit PIN code. To look legitimate, the messages are […]
Cyber Criminals Are Targeting Apps to Steal Credentials
Cyber criminals are having no problem adapting to the shift in our use of technology. They are now copying legitimate applications for Android and iOS devices and embedding them with malware to gain access to our personal information. Recently the app “Craftsart Cartoon Photo Tools” was deleted from the Google Play store after malware called FaceStealer was […]
Concord Police Report Phone Scam Impersonating Officers
Concord Police say they have received reports of a phone scam going around from individuals identifying themselves as Concord Police Officers. To trick the intended target, the phone number has even been tampered with to resemble a legitimate call from the City of Concord. Reports say the bogus officer told their targets that there is warrant for […]
Booking.com Phishing Scam Targets Unsuspecting Customers
Booking.com customers beware! Recently, customers of the online travel agency have reported that they received phishing emails requesting personal and payment information shortly after making a purchase on the website. One customer, who shared their story, says the email disguised to be from Booking.com stated that they were charged twice for their transaction. In the email, the customer […]
Donating to Relief Efforts: Getting Your Money Where You Want It to Go
In times of crisis, we often feel hopeless and wonder how we can help those affected. Unfortunately, this is when scammers amp up their efforts to get your money by creating fake charities that look and sound like a legitimate one. Before you give, here are some tips from the Federal Trade Commission (FTC) to make sure […]
Fraudulent QR Code Scams on the Rise
Quick Response (QR) codes are back in the spotlight after making a resurgence during the COVID‑19 pandemic. It seems like everywhere we look these days there’s a square barcode for us to scan with our smartphones. Whether the code provides quick access to a website, restaurant menu, or direct payment, hackers have caught on to the convenient technology. […]
FBI Reports an Increase in SIM Swap Scams
The Federal Bureau of Investigation (FBI) is warning of the increasing use of Subscriber Identity Module (SIM) card swapping by hackers to steal money from bank accounts. From January 2018 to December 2020, the FBI Internet Crime Complaint Center (IC3) received 320 complaints related to SIM swapping incidents with adjusted losses of approximately $12 million. In 2021, IC3 […]