Merrimack County Savings Bank (The Merrimack) is seeing a significant increase in customers being targeted by scammers impersonating known bank employees, resulting in financial losses. Most recently, customers have reported receiving a phone call from a scammer impersonating a legitimate bank employee stating there’s an issue with an account, before requesting banking information and credentials.
Whether you’re contacted via phone, email or text message, scammers can make it appear as though communication is originating from Merrimack County Savings Bank. Don’t be fooled, scammers are looking to gain your trust in order to gain access to your money.
The Merrimack will NEVER:
- Request your personal information
- Request your account information and passwords
- Ask for any verification codes you receive
- Ask you to click on a link sent via text or email
- Enroll you in Mobile Wallet
Although The Merrimack does send fraud alerts through text message, we will never ask for information that the bank already has on file, especially sensitive information.
If someone contacts you claiming to be from Merrimack County Savings Bank, please hang up and contact your local branch directly.