Notice

Please note: email messages are not secure. Please refrain from entering personal, confidential information in the message, such as your social security or account numbers. Thank you.



News

Merrimack Mobile App Upgrade 5.3

A new update for the Merrimack Mobile app will be available in the app stores this week. We always recommend updating to the most recent version (5.3) to ensure you experience all of the latest features and functionality.


You may notice right away that we’ve made some visual updates to the app icon and login screens – and there are many other great enhancements inside!

Take advantage of the following new features by updating to Merrimack Mobile 5.3:

Apple (iPhone/iPad) Mobile App Enhancements

  • Scheduled and Recurring Transfers: In addition to being able to make one-time transfers between your accounts, you can schedule future-dated, one-time or recurring transfers through the mobile app - just as you currently can do in online banking. Log in to the mobile app and tap Transfers, then tap Schedule to initiate a scheduled or recurring transfer. Any existing scheduled or recurring transfers will also appear on this screen and you can swipe left on any transfer if you wish to delete it.
  • Transfer Memo: When you visit the Transfers feature in the mobile app, you will now have the option to enter a memo as a reference for the transaction. The memo entered, will appear in your account history as a reminder of why the transfer was made.
  • Push Notifications: This new feature allows you to receive your banking alerts within the Notification Center on your mobile device, which can be accessed by swiping down on from the top of the home screen. Tap any alert notification to open the app to view your account information. A red alert icon will appear in the top-left corner of the mobile app icon indicating the number of new alerts. To take advantage of this feature, log in to the mobile app, tap More, tap Settings and then tap Push Notifications. Once you enable notifications, you will have the opportunity to choose or edit the notifications you’d like to receive for each of your accounts. To view alerts, log in to the app, tap More and tap Messages.
  • Balance Widget: This new widget, allows you to view your account balance(s) from the Today page within the Notification Center on your device. The Today page can be accessed by swiping down from the top of the screen on your home screen and then swiping right. In iOS version 10, this page can also be accessed by swiping right on the lock or home screen. To add the Balance Widget to your Today page, scroll to the bottom of the Today page and tap Edit, locate the Merrimack Mobile widget and tap to select and add it. Please note that the Quick Balance feature must be enabled within the Merrimack mobile app settings in order to take advantage of this feature.
  • Principal Loan Payments: Loan customers can now elect to make principal payments within mobile banking – just as you currently can do in online and telephone banking. To make a principal loan payment, log in to the mobile app, tap Transfer and select Pay to Principal under the I want to dropdown menu.

Android (Phone/Tablet) Mobile App Enhancements

  • Android Fingerprint ID: You now have the option to log in to the mobile app using your fingerprint! In order to use this service, your Android phone or tablet must be equipped with a fingerprint scanner, Fingerprint ID must be enabled within your device settings, and you must be running the Android 6.0 Marshmallow operating system or higher. To take advantage of this feature, log in to the mobile app, tap the Menu icon, tap Settings, and tap Fingerprint ID.
  • Scheduled and Recurring Transfers: Now, in addition to being able to make one-time transfers between your accounts, you can schedule future-dated one-time or recurring transfers through the mobile app - just as you currently can do in online banking. Visit the mobile app and tap Transfers, then tap Schedule and the ‘+’ (Add) icon to initiate a scheduled or recurring transfer. Any existing scheduled or recurring transfers will also appear on this screen and you can swipe left on any transfer if you wish to delete it.
  • Transfer Memo: When you visit the Transfers feature in the mobile app, you will now have the option to enter a memo as a reference for the transaction. The memo entered, will appear in your account history as a reminder of why the transfer was made.
  • Account Screen Updates: The app now supports viewing account summary and transaction history side-by-side on the same screen. This provides an easy way to check your account status and history without navigating multiple screens. This update is supported on devices with screens 10" or larger in portrait mode or 7" or larger in landscape mode.
  • Push Notifications: This new feature allows you to receive your banking alerts on your mobile device. Tap any alert notification to open the app to view your account information. To take advantage of this feature, log in to the mobile app, tap the Menu icon, tap Settings and then tap Push Notifications. Once you enable notifications, you will have the opportunity to choose or edit the notifications you’d like to receive for each of your accounts. To view alerts, log in to the app, tap the Menu icon and tap Messages.
  • Balance Widget: This new widget allows you to view account balance information right from your home screen. If you have multiple Merrimack accounts, you can even swipe through a series of widget cards to view each of your account balances. To enable the widget, tap and hold your finger on the home screen, tap on the Widget button, scroll through to find the Merrimack Mobile widget and tap it. The widget will appear on the screen. The widget will automatically update balances twice each day. Please note that Quick Balance must be enabled within the Merrimack Mobile app settings to take advantage of this feature.
  • Principal Loan Payments: Loan customers can now elect to make principal payments within mobile banking – just as you currently can do in online and telephone banking. To make a principal loan payment, log in to online banking, tap Transfers and select Pay to Principal under the I want to dropdown menu.

We hope you enjoy these new features and we appreciate your patience as we work to provide you with the latest in convenience banking technologies. If you need assistance or would like to make a suggestion, please do not hesitate to contact us.

Return to News

News